Catrina Bateman
Pack+Go trolley
At Xmas I bought their very useful trolley, I lost one of the black plastic sticks that holds it together and they immediately sent me a replacement FREE OF CHARGE + then bizarrely the next day the bottom of the trolley split making it pretty useless. I phoned up, spoke to Nika and I just had to send a photo to show what was wrong and now she is sending me a new trolley FREE OF CHARGE! I am so impressed with this fab service.